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Travel Protection & Insurance

By adding Travel Protection Plus & Insurance to your reservation, you can escape with confidence knowing that your investment is protected before and during travel. Both plan options allow you to cancel your trip for any reason–simply call us prior to departure to cancel and receive either a 75% refund or 100% Future Travel Credit.

  • If you purchased the Standard Travel Protection Plus plan, you will receive 100% back in the form of a Future Travel Credit, minus the cost of the Standard Travel Protection Plus.
  • If you purchased Enhanced Travel Protection Plus plan, you will have the option of either a 75% refund of your total trip cost, minus the cost of the Enhanced Travel Protection Plus, or a 100% Future Travel Credit, minus the cost of the Enhanced Travel Protection Plus.

Other benefits include no fees for vacation revisions, hurricane travel credit and during travel benefits such as 24-hour emergency assistance, baggage protection and more. For full plan details, visit TripMate.

Standard Travel Protection Plus

Cancel your vacation for ANY reason and get up to 100% Future Travel Credit, minus the cost of Travel Protection Plus & Insurance.

  • Non-refundable hotel rates are not included, plus no supplier revision fees and a hurricane travel credit.

Worry less about travel mishaps.

  • Up to $3,000 in catch-up expenses if the trip is delayed, up to $300 if bags are delayed, up to $1,000 for lost belongings and up to $50,000 reimbursement of medical expenses if you get sick or hurt during your trip; plus, up to $75,000 for emergency transportation.

Wherever you are, whenever you need it, we're always here to help.

  • 24/7 travel assistance, medical assistance and emergency services (non-insurance services provided by Generali Global Assistance).

Standard Travel Protection Plus is non-transferable and must be repurchased (reactivated) if coverage is desired for the amended booking. A reactivation fee of 6% of total trip cost applies on the reactivated travel protection plan.

Eligibility: This plan is only available to U.S. (except Puerto Rico) residents booking travel with BeachBound.

Enhanced Travel Protection Plus

Cancel for ANY reason and get up to 75% of the money back in the original form of payment or 100% Future Travel Credit, minus the cost of Travel Protection Plus & Insurance.

  • Non-refundable hotel rates are not included, plus no supplier revision fees and a hurricane travel credit.

Worry less about travel mishaps.

  • Up to $3,000 in catch-up expenses if the trip is delayed, up to $300 if bags are delayed, up to $1,000 for lost belongings and up to $50,000 reimbursement of medical expenses if you get sick or hurt during your trip; plus, up to $75,000 for emergency transportation.

Wherever you are, whenever you need it, we're always here to help.

  • 24/7 travel assistance, medical assistance and emergency services (non-insurance services provided by Generali Global Assistance).

Enhanced Travel Protection Plus coverage is non-transferable and must be repurchased (reactivated) if coverage is desired for the amended booking. A reactivation fee of 7.5% of total trip cost applies on the reactivated travel protection plan.

Eligibility: This plan is only available to U.S. (except Puerto Rico) residents booking thier travel with BeachBound.

Travel Refunds

The following items are not refundable under Travel Protection Plus:

  • "No Show" situations where the traveler does not check-in and denied boarding situations are not covered.
  • Non-refundable hotel rates.
  • Air not purchased from BeachBound.
  • If the number of individuals occupying a room decreases, the remaining travelers will be responsible for additional costs incurred as a result of a change in the per person occupancy rate.
  • No name changes or substitutions on travel protection plans.
  • Cost to change to an alternate scheduled airline as a result of an airline schedule change prior to departure.
  • The cost of the travel protection plan.

How to File a Claim

Pre-Departure Changes/Cancellations Procedures:

  • To make a change to your existing booking or to cancel your vacation prior to departure, please contact our BeachBound team at 1-855-592-3224 no later than one hour prior to your scheduled departure with your name, booking number and date of travel prior to your original flight departure time.

Post-Departure Claim Procedures:

  • For all post-departure travel insurance claims, contact TripMate, Inc. at 1-866-389-5378 or report your claim online at tripmate.com. The Post-Departure Travel Protection Plan also includes the Generali Global Assistance, which provides you with medical consultation and monitoring, medical evacuation, prescription assistance, emergency messaging services to family or friends, travel document and ticket replacement, 24-hour legal assistance and much more. For the Generali Global Assistance, call 1-833-421-0335 within the U.S. and Canada, and 1-954-334-8161 outside of the U.S. and Canada. Your Plan Number is N430B.